About Our Privacy Policy
Your privacy is important to us. We are committed to protecting the personal information you share with us and ensuring it is used responsibly and securely. Our privacy policy explains what data we collect, how we use it, and your rights regarding your information.
Effective Date: March 30, 2026
At Cool Air Homes, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and disclose personal information obtained through our website, services, and interactions with customers. By using our website or services, you agree to the terms outlined below.
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, and service preferences.
Service Information: Details about your HVAC system, appointment history, and repair or installation requests.
Website Data: IP address, browser type, device information, and pages visited on our site (collected through cookies and analytics tools).
We use your information to:
Schedule and provide HVAC services and customer support
Respond to inquiries and service requests
Send service reminders, updates, or promotional offers (with your consent)
Improve our website, services, and customer experience
Comply with legal obligations
We do not sell your personal information. We may share information with:
Trusted service providers who assist in delivering our services (e.g., scheduling software, payment processors)
Legal or government authorities when required by law
Our internal team for business purposes such as service coordination and quality assurance
We use industry-standard security measures to protect your information, including secure servers, encrypted transmissions, and limited access controls. However, no online data transmission is completely secure, so we cannot guarantee absolute security.
You may:
Request access to or correction of your personal data
Opt out of promotional emails at any time using the “unsubscribe” link
Contact us to delete or limit the use of your information, where applicable by law
We use cookies to improve your experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser.
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Cool Air Homes
(352) 301-3488
[email protected]